Privacy and Cookies

Privacy Notice

I value your support and I am committed to protecting your right to privacy. This privacy notice explains what happens to any personal data that you provide to me, or that I collect from you during an enquiry or booking.

Mark’s Ark Animal Parties and Wildlife EncountersMark’s Ark Animal Parties and Wildlife Encounters

How I collect your details

I collect your personal data when you make an enquiry or booking through my website, phone call or text message. Data collected includes; your name, postal address, email address and telephone number (landline/mobile).

Sensitive/personal data (health, race, political opinions)

“I just wanted to say a huge thank you for today. I have to compliment you on how great you were with William and the rest of the boys. Us adults enjoyed it too.” Jody

I do not collect personal data unless there is a clear reason for doing so to help provide the very service. I do not knowingly collect personal information from a child without consent of the parents.

Children under 16 should seek parental consent in order to use my website.

My reservation process

Whether making a booking through my website or by phone, your details will be used in the following way;

  • • I collect your full name to reserve booking.
  • • I collect your email address to confirm the booking.
  • • I collect your mobile number so I can phone/text 2-3 days before booking date to ensure you wish to proceed with the event.

How long I store information

I keep your personal information only for as long is necessary for the relevant event/booking.

Length of storage

  • • Enquiry: 3 months
  • • Booking: for the duration of the intervening period, prior to and until payment has been received.
  • • The duration of a season’s contract with council, hotel, holiday park.

Third parties

I do not trade, sell or rent your personal data.

Use of photography on website or in advertising

Written consent will be required from person/s concerned.

Last Updated: 1st July 2019

Cookie Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

“Just wanted to say a big thanks for coming along to Dylan’s birthday party and entertaining all the children with your wonderful animals.” Geraldine

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Mark’s Ark uses traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. Mark’s Ark only uses this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Mark’s Ark reserve the right, in its sole discretion, to modify this Privacy Notice and Cookie Policy, at any time and without notice, by posting such modifications and/or the entire revised Privacy Notice and Cookie Policy online at marks-ark.co.uk. It is your responsibility to check the Privacy Notice and Cookie Policy periodically for such modifications.

Your continued use of my website following the posting of any modifications to the Privacy Notice and Cookie Policy or the revised Privacy Notice and Cookie Policy will mean that you accept and agree to all such modifications.

Last Updated: 1st July 2019

Share Page